Swept

Affiliate disclosure: Some links in this article are affiliate links. We may earn a commission if you sign up through them, at no extra cost to you. We only recommend tools we’d use ourselves. Swept does not have an affiliate program — this review is not monetized through Swept.

Swept is the only major cleaning business software built specifically for commercial janitorial operations. Not adapted from a residential tool. Not a general field service platform with a cleaning add-on. It was founded in 2015 by cleaning business owners in Vancouver, and every feature — site-based scheduling, GPS geofencing, inspection reports, 100+ language support — exists because commercial operators asked for it.

The keyword here is “when it works.” Swept carries a 3.7/5 rating on Capterra across 79 reviews, which is notably below the category average (Jobber sits at 4.5, Connecteam at 4.6). The complaints are consistent: mobile app lag, no offline mode, reliability issues that have cost operators contracts. This review covers what Swept does well, where it falls short, and whether it’s the right fit for your operation.

Swept also doesn’t publish pricing on its website. You need a sales call to get a quote. That friction alone pushes some operators to evaluate alternatives first — and we’ll cover those too.

What Swept Does for Commercial Operations

Site-Based Organization (The Core Differentiator)

Most cleaning software organizes around jobs or clients. Swept organizes around the location. Each client site gets its own schedule, team assignments, checklists, cleaning instructions, and inspection history. Everything anchors to the building.

If you’re managing 10+ client locations with different crews rotating through each one, this distinction matters. In a residential tool like ZenMaid, you’d be creating individual “jobs” for every visit and manually tracking which cleaner is assigned where. In Swept, you open a site and see everything: who’s scheduled tonight, what the checklist looks like, when the last inspection happened, and what supplies are running low.

For companies with 20, 50, or 100+ locations, site-based organization prevents the data chaos that comes from trying to force commercial workflows into residential software.

100+ Language Support

This is Swept’s killer feature, and no other major tool in the category matches it. Swept auto-translates messages, checklists, and cleaning instructions into 100+ languages. Your crew members see everything in their preferred language — Spanish, Portuguese, Somali, Tagalog, Arabic, whatever they set.

For commercial cleaning companies employing diverse field crews, this reduces miscommunication at the job site without requiring bilingual supervisors at every location. You write instructions in English, and your team reads them in their language. According to Swept’s own data, their customers retain cleaners 91% better than the industry average, and multilingual support is a big reason why.

Pro Tip: The 100+ language support is Swept’s biggest differentiator for commercial operators with diverse crews. If your team speaks 3+ languages, this alone justifies booking the demo.

Geofenced Clock-In/Clock-Out

GPS verification at each site. Clock-in is only valid when the crew member is inside the site’s designated perimeter. If someone tries to clock in from the parking lot of the wrong building — or from home — managers get an alert.

This eliminates the “he said he was there” problem on large commercial contracts without requiring manual spot checks or midnight drive-bys. For operators managing night shifts across multiple locations, geofenced time tracking replaces trust with data.

Digital Inspection Reports

Checklist-based inspections with photo requirements for flagged items. Completed reports get shared automatically with the client through Swept’s client portal. No PDFs emailed manually. No paper checklists stuffed in a folder.

For facility managers who require documented quality audits — and most commercial contracts above $3,000/month do — this is table stakes. The competitive advantage shows up in bid presentations: “We document every inspection and share it with you in real time” beats “we’ll send someone to check periodically” every time. If you’re winning your first commercial contract, having inspection documentation in your proposal sets you apart.

Real User Complaints Worth Knowing

Mobile App Reliability

This is the big one. Swept’s Capterra rating of 3.7/5 is well below average for the category. The complaint pattern across reviews is consistent: the app works inconsistently. Users report that clocking in/out doesn’t always register, the app closes mid-use, and changes sometimes reset progress. Per Capterra reviews, one user reported the app “constantly crashed, was too slow, or wouldn’t open at all.”

For a tool your crew uses every shift, reliability isn’t optional. A scheduling tool that works 90% of the time means 10% of your shifts have no clock-in data, no inspection records, and no proof your crew was on site.

There’s also no offline mode. The app requires a data connection to function. Commercial buildings with poor cellular signal — hospitals, university basements, multi-floor office buildings with thick concrete — create real operational failures.

Warning: If your crews work in large buildings with poor cell coverage, Swept’s lack of offline mode is a significant operational risk. Ask about this specifically during your demo and test it at your most signal-challenged location before committing.

Pricing Opacity

Swept doesn’t list pricing on its website. You have to get on a sales call. The general ranges — Launch at $30/month, Optimize at $150/month, Scale at $225/month — come from GetApp and review sites, but your actual cost depends on team size and location count. There is a 14-day free trial available, though it’s not prominently advertised.

This friction alone causes some operators to skip Swept and evaluate tools with transparent pricing first.

Integration Limitations

Swept has fewer integrations than Jobber or Housecall Pro. No native Gusto or QuickBooks Payroll integration. API access is limited compared to the broader field service management category. If your operation relies on a specific payroll or accounting tool, verify the integration exists before committing.

If these limitations are deal-breakers, Jobber handles scheduling, invoicing, and integrations with a much wider ecosystem — and you can test it with a 14-day free trial{rel=“nofollow sponsored”} before talking to any sales rep. Read our full Jobber review for the detailed breakdown.

Swept Pricing

Swept’s pricing tiers break down by feature set and scale:

Plan	Price	What You Get
Launch	$30/mo	Time tracking, GPS clock-in/out, basic site management
Optimize	$150/mo	Adds QA inspections, team communications, centralized operations
Scale	$225/mo	Adds supply management, work orders, one-time cleanings, advanced communications

Exact pricing depends on your team size and number of locations. Swept uses location-based pricing bands, so a 50-site operation pays differently than a 10-site one. You need to contact sales for an accurate quote.

No free plan exists, but there is a 14-day free trial that doesn’t require a credit card, per GetApp’s listing.

Who Should Use Swept

Use Swept if: You run a commercial janitorial company with 5+ client sites, your crew speaks multiple languages, and your facility manager clients require documented inspection reports. The site-based organization and 100+ language support are genuinely unmatched in the category.

Skip Swept if: You’re a residential cleaning business of any size — Swept has no booking system, no client payment portal, and no residential scheduling features. Also skip if you need a rock-solid mobile app without connectivity requirements, or if you want transparent pricing before getting on a sales call. Check our full software roundup for options that fit residential and mixed operations better.

Monetizable Alternatives

Jobber — For Mixed Commercial/Residential Operations

Jobber covers scheduling, quoting, invoicing, a client portal, GPS tracking, and online booking in one platform. If you serve both commercial accounts and residential clients, Jobber handles both without forcing you to run two systems.

Jobber’s Connect tier runs $119/month for up to 5 users. That includes the client portal, automated quoting, and integrations with QuickBooks, Gusto, Stripe, and dozens of other tools that Swept doesn’t connect with. It carries a 4.5/5 on Capterra — substantially higher than Swept’s 3.7.

The trade-off: Jobber wasn’t built specifically for commercial janitorial. It doesn’t have site-based organization, 100+ language support, or the same depth of inspection reporting. But if you need a reliable daily driver that covers commercial and residential, it’s the stronger all-around option.

Start Your Free Jobber Trial{rel=“nofollow sponsored”}

Connecteam — Team Management That Doesn’t Require a Sales Call

Connecteam is a team management platform — GPS time tracking, shift scheduling, team chat, custom training courses, and digital forms. It’s free for up to 10 users, which is a real starting point for evaluating team management software without signing a contract or sitting through a sales call.

Paid tiers run $29-$99/month per 30 users. Connecteam carries a 4.6/5 on Capterra with over 5,000 reviews — the highest-rated option in this comparison by a wide margin.

The catch: Connecteam isn’t cleaning-specific. It doesn’t have inspection reports, site-based checklists, or the janitorial-focused workflow Swept provides. It works best alongside a scheduling tool like Jobber rather than replacing one. Think of it as the team management layer you add on top of your operations platform.

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